Like all businesses, you depend on your network. Have you ever needed to send an important email or access vital information, but the system or data was inaccessible? Traditional support models have you call for help, and wait for a technician to be dispatched to troubleshoot the problem. In some cases, making multiple trips for parts! This model forfeits precious uptime for diagnosis, travel and repair - all on your dime. We've put an end to that.
Our responsive offering gives you the assurance that your organization's IT infrastructure receives the required level of support. Built on the strength of our suite of tools and our renowned customer service, we respond rapidly to changes in the health of your network and applications, and to your requests for help. Efficient troubleshooting means that we get you up-and-running faster than ever.
Our enterprise-class IT support and monitoring capabilities empower us to dramatically reduce the time it takes to diagnose and resolve network problems or failures. This translates into increased employee productivity and cost savings for you. In some cases, problems can be avoided before they even happen.
 
​Standard Features ​Description
​Email & Messaging Services Monitoring of your email, spam filtering and mobile messaging services
​Backup Essential ​Monitoring the success of your onsite backup solution
​Security Essentials ​A Secured network perimeter, policies and managed virus protection
​PC Watch ​Monitoring the most important attributes of your PC's and responding to issues
​Essential Server Monitoring ​Monitoring the vital services on your server
​Asset  Reporting ​Greater control of your IT assets through regular audits of all hardware and software
​IT Asset Lifecycle Management ​Ongoing upgrades, replacement and disposal of all hardware and software
​Priority Client Response ​As a preferred client, you are awarded priority response levels to support issues
​IT Consulting ​network health reports, regular IT strategy meetings and procurement assistance